Privacy Policy – tg77 ai: Your Data, Protected Always

Introduction

Welcome to tg77 ai — one of the Philippines' most trusted online betting and casino platforms. We built tg77 ai with Filipino players in mind, and that includes treating your personal data with the same care and respect we expect you to bring to every game you play with us.

This Privacy Policy explains what information tg77 ai collects when you visit our website at tg77ai.net, create a player account, deposit funds, place bets, or contact our support team. It also explains how we use that information, who we may share it with, how long we keep it, and what rights you have over your own data.

By accessing or using tg77 ai's services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. For any questions or concerns, you may reach us at support@tg77ai.net.

This policy applies to all users — whether you're a new kabayan just signing up, a regular bettor, or someone just browsing our site to check betting odds. Regardless of which game you love — slots, roulette, volleyball betting, bingo, or virtual sports — this policy covers you.

Information We Collect

tg77 ai collects personal information in a few different ways. Here is a clear breakdown of the types of data we gather to make sure our privacy policy is as transparent as possible:

1. Information You Give Us Directly

• Account Registration: Full name, date of birth, email address, mobile number, and username when you sign up at tg77 ai.
• Identity Verification (KYC): Government-issued ID (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license), selfie, and proof of address. This is required by law under PAGCOR's licensing requirements and helps protect you from fraud.
• Payment Details: GCash account number, Maya wallet, GrabPay, Coins.ph, BDO/BPI/UnionBank account information, InstaPay/PESONet details, or Visa/Mastercard card details used to deposit and withdraw funds.
• Communications: Messages, emails, or chat logs when you contact our customer support team.
• Responsible Gaming Details: Self-exclusion requests, deposit limits, or cooling-off period preferences.

2. Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, device model and OS, screen resolution, and session duration.
• Usage Data: Pages visited on tg77 ai, games played, bets placed, features used, and time spent on the site.
• Cookies & Tracking Technologies: Cookies, local storage, and similar technologies are used to remember your preferences, keep you logged in, and measure how people use our platform. See our Cookies section below for more details.
• Location Data: General geographic location based on your IP address, used to ensure you are accessing tg77 ai from within the Philippines as required by our operating license.

We only collect what we actually need. tg77 ai does not collect sensitive information like your religion, political views, or health records unless specifically relevant to a responsible gaming concern and with your explicit consent.

How tg77 ai Uses Your Information

Your data helps us run a better, safer, and more enjoyable betting platform. Here's exactly how tg77 ai puts your information to use:

• Account Management: To create, maintain, and secure your tg77 ai player account.
• Processing Transactions: To handle deposits and withdrawals via GCash, Maya, GrabPay, bank transfers, and card payments smoothly and securely.
• Identity Verification: To comply with KYC requirements set by PAGCOR and prevent fraud, money laundering, and underage gambling on tg77 ai.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance through our support channels.
• Personalisation: To tailor game recommendations, bonuses, and promotions to your preferences and betting habits on tg77 ai.
• Marketing & Promotions: With your consent, to send you updates about new games, special offers, jackpot alerts, and exclusive promos at tg77 ai via email or SMS.
• Platform Improvement: To analyse usage trends, fix bugs, and improve the overall experience on tg77 ai for all Filipino players.
• Legal Compliance: To meet our obligations under Philippine data privacy laws and PAGCOR regulations, including maintaining audit logs of gaming transactions.
• Responsible Gaming: To monitor for signs of problem gambling and enforce self-exclusion or deposit limits that you have requested.
• Security: To detect and prevent fraud, account takeovers, cheating, and other suspicious activity on tg77 ai.

We never sell your personal data to third parties for their own marketing purposes. That's a hard line for tg77 ai.

When We Share Your Data

tg77 ai is selective about who gets access to your information. We only share your data in the following specific circumstances:

• Service Providers: We work with trusted third-party vendors who help us operate tg77 ai — including payment processors (for GCash, Maya, bank transfers), cloud hosting providers, fraud detection services, and email delivery platforms. These partners are contractually required to protect your data and use it only for the specific service they provide to us.
• Regulatory Authorities: PAGCOR (Philippine Amusement and Gaming Corporation) and other relevant Philippine government agencies may require access to certain transaction records or player data as part of our licensing obligations.
• Law Enforcement: If required by a valid Philippine court order, subpoena, or legal process, tg77 ai may disclose the minimum necessary data to comply.
• Anti-Fraud Networks: To protect all players, we may share fraud signals with industry-wide anti-fraud platforms that help detect multi-accounting, bonus abuse, or money laundering across different platforms.
• Business Transfers: If tg77 ai is ever involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you via email or a prominent notice on our website before any such transfer occurs.

Outside of the above situations, tg77 ai does not disclose, sell, rent, or trade your personal information. Period.

Cookies and Tracking Technologies

tg77 ai uses cookies and similar technologies to give you a smoother experience on our platform. Here's what we use and why:

• Essential Cookies: These are required for the website to function. They keep you logged in during your session and remember your language preferences. You cannot opt out of these without affecting your ability to use tg77 ai.
• Performance Cookies: These help us understand how players interact with tg77 ai — which pages they visit most, where they encounter errors, and how long sessions last. This data is aggregated and does not identify you personally.
• Functional Cookies: These remember your preferences — like your preferred deposit method or favourite game category — so you don't have to set them every time.
• Marketing Cookies: With your consent, we use these to show you relevant tg77 ai promotions and to measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may limit some features of tg77 ai.

How We Protect Your Data

tg77 ai invests heavily in security infrastructure to keep your personal data safe. Here is what we have in place:

• SSL/TLS Encryption: All data transmitted between your browser and tg77 ai is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar.
• Encrypted Data Storage: Sensitive information like passwords and financial details is stored in encrypted form. Even our own staff cannot view your raw password.
• Two-Factor Authentication (2FA): tg77 ai offers 2FA to add an extra layer of security to your account login.
• Regular Security Audits: Our systems are regularly tested by independent security auditors to identify and address vulnerabilities before they can be exploited.
• Access Controls: Only authorised tg77 ai staff with a legitimate need can access your personal information, and all such access is logged.
• Fraud Monitoring: Our systems continuously monitor for suspicious account activity, unusual login locations, and irregular betting patterns.

While tg77 ai takes every reasonable precaution, no system is 100% immune to risk. In the unlikely event of a data breach that affects your rights, we will notify you promptly in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).

How Long We Keep Your Data

tg77 ai retains your personal information for as long as your account is active, or as long as we are required to by law. Here are the general guidelines we follow:

• Active Accounts: Your data is retained for the duration of your tg77 ai account's existence plus a minimum of five (5) years after closure, as required by PAGCOR's record-keeping regulations.
• Transaction Records: Deposit and withdrawal records are kept for a minimum of five (5) years to satisfy anti-money laundering (AML) requirements under Philippine law.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure.
• Marketing Data: If you have consented to marketing communications, we retain that consent record until you withdraw it or for three (3) years from your last interaction with tg77 ai, whichever comes first.
• Support Logs: Customer support conversations are kept for two (2) years to allow for follow-up and dispute resolution.

Once the applicable retention period expires, tg77 ai securely deletes or anonymises your data so it can no longer be linked back to you.

Your Rights Under the Data Privacy Act

As a Filipino player on tg77 ai, you are protected by the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules. You have the following rights regarding your personal data:

• Right to Be Informed: You have the right to know how tg77 ai collects, uses, and shares your data — which is exactly what this Privacy Policy is for.
• Right to Access: You may request a copy of the personal data tg77 ai holds about you at any time.
• Right to Rectification: If your data is inaccurate or outdated, you have the right to ask tg77 ai to correct it.
• Right to Erasure: In certain circumstances, you may request that tg77 ai delete your personal data — subject to our legal retention obligations.
• Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Data Portability: You may request a machine-readable copy of your personal data to transfer to another service.
• Right to Damages: If tg77 ai's handling of your data causes you harm, you may be entitled to claim damages under Philippine law.
• Right to Lodge a Complaint: You may file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at support@tg77ai.net. We will respond to your request within 15 working days as required under Philippine law.

Children's Privacy

tg77 ai is strictly for adults aged 21 years and above in the Philippines. We do not knowingly collect personal information from anyone under 21 years of age. If we discover that a minor has registered on tg77 ai, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe your child has created an account on tg77 ai, please contact us immediately at support@tg77ai.net and we will take swift action.

Changes to This Privacy Policy

tg77 ai may update this Privacy Policy from time to time to reflect changes in our practices, new features on the platform, or updates to Philippine data protection laws. When we make material changes, we will:

• Post the updated Privacy Policy on this page with a new "Last Updated" date.
• Send a notification to your registered email address if the changes are significant.
• Display a prominent notice on the tg77 ai homepage for at least 30 days following any major update.

We encourage you to review this Privacy Policy regularly to stay informed about how tg77 ai protects your data. Your continued use of tg77 ai after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or about how tg77 ai handles your personal data, our Data Protection Officer (DPO) is here to help. You can reach us at:

• Email: support@tg77ai.net
• Website: tg77ai.net

We aim to respond to all privacy-related inquiries within 15 working days. For complaints that we cannot resolve to your satisfaction, you have the right to escalate the matter to the National Privacy Commission of the Philippines (www.privacy.gov.ph).